Employees often disagree with workplace policies and practices,
leaving few workplaces unaffected by organizational dissent. While
disagreement persists in most contemporary organizations, how
employees express dissent at work and how their respective
organizations respond to it vary widely.
Through the use of case studies, first-person accounts, current
examples, conceptual models, and scholarly findings this work
offers a comprehensive treatment of organizational dissent. Readers
will find a sensible balance between theoretical considerations and
practical applications.
Theoretical considerations include: how dissent fits within
classical and contemporary organizational communication
approachesdissent's relationship to, yet distinctiveness from,
related organizational concepts like conflict, resistance, and
voiceexplanations for why employees express dissent and how they
make sense of itthe relationship between organizational dissent and
ethics
Practical applications encompass: recommendations for employees
expressing dissent and managers responding to itconsideration of
the range of events that trigger dissentstrategies employees use to
express dissent and tools organizations can apply to solicit it
effectivelythe unique challenges and benefits associated with
expressing dissent to management
The book's specific focus and engaged voice provide students,
scholars, and practitioners with a deeper understanding of dissent
as an important aspect of workplace communication.
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