Is it possible that the way to win in business is to give employees
exactly what they want? Yes. As "RESPECT" reveals, managers and
organizations who give their employees what they want outperform
those who don't. This is no hunch - it's a fact based on more than
25 years of global research. Drs. Jack Wiley and Brenda Kowske have
amassed a research database unlike any other, and it all started
with this simple question: "What is the most important thing you
want from the organization for which you work?"
Organizations that apply this research have more engaged
employees, more satisfied customers, and better shareholder
returns. It all boils down to seven key elements, summarized by the
acronym RESPECT. These are the seven things that employees really
want: Recognition, Exciting Work, Security, Pay, Education,
Conditions and Truth.
This book taps the authors' "in the trenches" consulting
experience and offers real solutions on each element of "RESPECT."
Written for all types of leaders--from supervisors to the
c-suite--readers can pick and choose the proven solutions that are
relevant to their own organizations.
By weaving stories and narrative, the authors make complex
information easy to understand and fun to read. In addition,
"RESPECT" meets the demands of the global economy, offering an
international perspective with corresponding cultural nuances that
are critical to helping leaders manage the needs of their
workforces.
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