A new book from James Borg -on what to say and how to say it -so you
can get more from the way you talk.
All the day-to-day conversations that you have in your private and
working life result in a particular outcome. How many times do you come
away from a situation and think you could have handled it better? The
realization that you should have used different words or said things in
a different tone which might have produced a more positive result or
avoided friction. How often have you felt frustrated at your inability
to state your case and to explain your thoughts well enough for the
other person to grasp your point?
Make no mistake -talk is our most precious commodity. Human interaction
and face to face communication came long before social media websites,
e-mail and texting. Yet more and more people have lost the art of
conversing effectively and successfully as the 'screen' replaces
conversation. Talkabilityprovides tried and tested suggestions to help
you get your points across and make things happen.
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