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Making Cents Out of Knowledge Management (Paperback)
Loot Price: R1,743
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Making Cents Out of Knowledge Management (Paperback)
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Knowledge management is the process of creating value from an
organization's intangible assets. It is generally concerned with
four major types of capital: human, the brainpower of the
employees; structural, such as intellectual property rights or
databases; social, knowledge acquired from customers and
stakeholders; and competitive, knowledge learned about or from an
organization's competitors. This concise, easy-to-read book
provides guidance on the value and importance of knowledge
management for organizations. Many organizations are reluctant to
invest in knowledge management (KM) and competitive intelligence
(CI) initiatives for their company's use. In his newest book, Jay
Liebowitz discusses how value-added benefits can be derived from
such efforts, with concepts and cases presented. Making Cents Out
of Knowledge Management focuses on demonstrating ways to show the
value of knowledge in organizations and discusses methods to
measure knowledge management outcomes. Reinforcing these concepts
are representative cases from leading practitioners and educators
of how organizations have been doing this worldwide.
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