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Creating Lean Corporations - Reengineering from the Bottom Up to Eliminate Waste (Hardcover)
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Creating Lean Corporations - Reengineering from the Bottom Up to Eliminate Waste (Hardcover)
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Many companies applying lean use a top-down approach - a person or
small group defines the business process in general terms and
progressively expands it into more detailed elements. This method
fails when the person or small group defining the process lacks the
detailed knowledge of the tasks involved to sequence them
correctly. Creating Lean Corporations, by Jeffrey Morgan, however,
utilizes a bottom-up approach in which the employees who perform
the tasks are empowered to create and manage their own portions of
the business process. Each task is defined using a task model that
indicates the input-output relationships between tasks -- it
dictates the sequence that the tasks should be performed within the
business process. This approach is essential for creating and
improving business processes that are large and complex but still
efficient.The author presents three concepts in applying lean
principles to an organization: (1) Hierarchies for managing large,
complex systems and processes -- A template for all lean
organizations is presented that allows functional (horizontal) and
process-oriented (vertical) groups to be integrated into a single
organizational hierarchy where command-and-control is clear and
direct. (2) The use of process models to define the organization's
business processes -- A standard method of process modeling that
allows business processes to be represented and managed as
hierarchies. The benefit of this approach is that process
management is implemented in a hierarchical fashion where the level
of detail increases as you move down the levels in the hierarchy.
(3) A lean, bottom-up approach to business process reengineering -
this works much better than traditional top-down approaches on
larger, more complex business processes. This lean approach was
successfully applied at a major automotive manufacturing company
and was awarded the Charles F. Boss Kettering Award as one of the
most important technological innovations in 2000.This book is for
business process managers (especially lean leaders) who seek to
reengineer their business processes using lean principles.
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