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The Medical Phraseology Guide for Superior Patient Safety - How to Improve Communications Between Caregivers (Paperback)
Loot Price: R874
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The Medical Phraseology Guide for Superior Patient Safety - How to Improve Communications Between Caregivers (Paperback)
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In patient care, inaccuracy often leads to error: the patient does
not receive the right medication, the nurse is mistaken about the
patient, the doctor is mistaken about the condition. Human error in
care is now a well-known occurrence, and medicine has borrowed many
tools from aviation to improve safety, such as simulation training,
limitation of working time, use of checklists, and so forth. All
these tools contribute to improving human factors in healthcare.
Often due to the lack of communication between professionals,
healthcare accidents are avoidable. The only solution is the
standardization of communication through phraseology. But make no
mistake, the subject of communication is vast and much more complex
to teach than we imagine. Communication is not only an exchange of
words, of meaning, of a sender-receiver scheme; it also carries the
essence of all social and cooperative life by its tone, by its
moment, by the listening and availability it demands from the other
person, by the words chosen, by those not said voluntarily, and
those referred to as "tacit" (what we no longer need to say but the
other guesses). The Medical Phraseology Guide for Superior Patient
Safety: How to Improve Communications Between Caregivers, through
concrete and proven examples, gives readers the keys to improve
communication with their healthcare colleagues. The author proposes
26 rules that are detailed and easy applicable in everyday life.
These rules are inspired by the tools and checklist developed and
used by commercial airline pilots. Today, more than ever,
caregivers face new situations, and they have to adapt to caring
for an unusual number of patients, sometimes in new environments.
Given this new environment, it becomes clear that teamwork and
communication are indispensable tools for improving efficiency and
safety in patient care.
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