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An Executive's Guide to Reverse Logistics - How to Find Hidden Profits by Managing Returns (Paperback)
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An Executive's Guide to Reverse Logistics - How to Find Hidden Profits by Managing Returns (Paperback)
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In today's economy every business executive is looking for ways to
reduce costs and improve customer satisfaction. Most of the usual
steps, like cutting payroll, reducing expenses, and negotiating
better deals, have been exhausted. Business leaders are now looking
for new ideas to achieve their goals. In many organizations,
reverse logistics is an area of untapped opportunity that can have
a positive impact on both customers and earnings. It takes
leadership and resources in order to take advantage of these
opportunities but the payback can be significant. If you are new to
the world of returns management the question is "How do you find
hidden profits in reverse logistics?" "An Executive's Guide To
Reverse Logistics" has the answers. If you are a supply chain
executive who needs to understand more about reverse logistics, or
if you are a CEO or CFO looking for ways to reduce the financial
impact of product recalls and customer returns, this book is for
you. "An Executive's Guide To Reverse Logistics" is filled with
explanations, facts, process flows, diagrams, tools, and best
practices developed over the authors' combined 40 years of
hands-on, reverse logistics experience. Simply put, this book is a
roadmap that will help you find hidden profits by managing returns.
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