Anyone pursuing success must read this book. --Chris Voss, author
of Never Split the Difference A master class in leadership from the
world's top body language expert From internationally bestselling
author and retired FBI agent Joe Navarro, a groundbreaking look at
the five powerful principles that set exceptional individuals apart
Joe Navarro spent a quarter century with the FBI, pursuing spies
and other dangerous criminals across the globe. In his line of
work, successful leadership was quite literally a matter of life or
death. Now he brings his hard-earned lessons to you. Be Exceptional
distills a lifetime of experience into five principles that
outstanding individuals live by: Self-Mastery: To lead others, you
must first demonstrate that you can lead yourself. Observation:
Apply the same techniques used by the FBI to quickly and accurately
assess any situation. Communication: Harness the power of verbal
and nonverbal interaction to persuade, motivate, and inspire.
Action: Build shared purpose and lead by example. Psychological
Comfort: Discover the secret ingredient of exceptional individuals.
Be Exceptional is the culmination of Joe Navarro's decades spent
analyzing human behavior, conducting more than 10,000 interviews in
the field, and making high-stakes behavioral assessments. Drawing
upon case studies from history, compelling firsthand accounts from
Navarro's FBI career, and cutting-edge science on nonverbal
communication and persuasion, this is a new type of leadership
book, one that will have the power to transform for years to come.
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