Building Hope tells, from the trenches, what it's like to lead and
manage a nonprofit agency. Filled with insights, tips, lessons
learned, and poignant stories, this book will help nonprofit
executives, board members, and volunteers alike leave work at the
end of each day knowing they made a difference in the lives of
others. With nearly twenty-seven years in the nonprofit sector,
John Bateson, executive director of a busy crisis center, has seen
it all. Eager to share his knowledge, he explains what it takes to
lead employees and volunteers, as well as how to satisfy the other
stakeholders: donors, government officials, board members and, of
course, service recipients. As Bateson demonstrates so eloquently,
the relationship between nonprofit organizations and all these
stakeholders is built on trust, need, compassion, and-above all
else-hope. Building Hope tells, from the trenches, what it's like
to lead and manage a nonprofit agency. Filled with insights, tips,
lessons learned, and poignant stories, this book will help
nonprofit executives, board members, and volunteers alike leave
work at the end of each day knowing they made a difference in the
lives of others. With nearly twenty-seven years in the nonprofit
sector, John Bateson, executive director of a busy crisis center,
has seen it all. Eager to share his knowledge, he explains what it
takes to lead employees and volunteers, as well as how to satisfy
the other stakeholders: donors, government officials, board members
and, of course, service recipients. As Bateson demonstrates so
eloquently, the relationship between nonprofit organizations and
all these stakeholders is built on trust, need, compassion,
and-above all else-hope. But stakeholders expect a lot in return,
like competence and evidence that the organization is making a
difference in the community and the lives of others. Leading
nonprofits competently is what this book is all about. Each chapter
focuses on a different facet of nonprofit leadership: how to build
a strong and effective governing board, manage and inspire staff,
develop efficient and effective programs, raise money, recruit and
retain talented volunteers, market the agency, manage finances, and
plan for the future. Best of all, each chapter is laced with
stories that hammer home a point: What happens (and what to do)
when a major gift solicitation goes horribly wrong, why cultural
competency is critical, and what unusual interview questions can
uncover the most promising potential employees. The workload can be
crushing and the stress level high in the nonprofit world. Yet
being able to look around a community and see tangible evidence of
success makes it all worthwhile. This book will help provide the
skills-and the heart-nonprofit managers need to make a difference
and build the hope that will sustain others for years to come.
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