This work serves as an introduction to both the theoretical and
practical aspects of using computers to improve the delivery of
social services. Though many practitioners believe that
computerization dehumanizes clients and should be avoided, John
Murphy and John Pardeck demonstrate how, through a holistic
approach to computer use, this problem, and others like it, can be
averted. By providing practitioners the opportunity to sharpen
their conceptual skills in computer technology, this book promotes
a rational understanding of the possible uses and limitations of
computers in social service agencies.
Unlike other, technically-oriented works in this field, Murphy
and Pardeck's work focuses on the philosophical justification of
computer use, along with the conceptual or symbolic nature of
computerization. They fully illustrate how to create the
organizational conditions necessary for computers to improve
social-service delivery, and they do so in a manner that is easily
accessible for both general classroom and professional use. Among
the topics addressed are the technological world-view, Western
philosophy, and knowledge; computer mediated therapy; ethical
issues related to computerized service delivery; and construction
of a socially responsible technology. This work will be a unique
and important resource for courses in computer applications, policy
analysis, and social service administration, as well as a useful
reference source for human service agencies and practitioners.
Public and academic libraries will also find it to be a valuable
addition to their collections.
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