Sales professionals in all levels of business will save time and
communicate faster and better with this handy resource of hundreds
of ready-to-use letters. The authors have carefully written and
compiled letters that accommodate a broad range of routine and
out-of-the-ordinary sales situations. They have organized the book
to mirror the progression of the sales cycle:
Part 1 includes letters that inspire and motivate salespeople to
seek prospects despite daunting circumstances.
Part 2 tracks with letters the sales process through potential
roadblocks to the closing.
Part 3 shows how to sustain relationships with customers through
effectively written communication.
Part 4 draws sample letters from cyberspace to illustrate how
companies are adapting to the internet.
Any sales representative will find in this convenient volume
time-saving techniques to encourage better communication with both
customers and sales and service staffs that will ultimately lead to
increased sales.
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