This symposium was born as a research forum to present and
discuss original, rigorous and significant contributions on
Artificial Intelligence-based (AI) solutions-with a strong,
practical logic and, preferably, with empirical
applications-developed to aid the management of organizations in
multiple areas, activities, processes and problem-solving; what we
call Management Intelligent Systems (MiS).
This volume presents the proceedings of these activities in a
collection of contributions with many original approaches. They
address diverse Management and Business areas of application such
as decision support, segmentation of markets, CRM, product design,
service personalization, organizational design, e-commerce, credit
scoring, workplace integration, innovation management, business
database analysis, workflow management, location of stores, etc. A
wide variety of AI techniques have been applied to these areas such
as multi-objective optimization and evolutionary algorithms,
classification algorithms, ant algorithms, fuzzy rule-based
systems, intelligent agents, Web mining, neural networks, Bayesian
models, data warehousing, rough sets, etc. This volume also
includes a track focused on the latest research on Intelligent
Systems and Technology Enhanced Learning (iTEL), as well as its
impacts for learners and institutions. It aims at bringing together
researchers and developers from both the professional and the
academic realms to present, discuss and debate the latest advances
on intelligent systems and technology-enhanced learning
The symposium was organized by the Soft Computing and
Intelligent Information Systems Research Group (http:
//sci2s.ugr.es) of the University of Granada (Spain) and the
Bioinformatics, Intelligent System and Educational Technology
Research Group (http: // bisite.usal.es/) of the University of
Salamanca (Spain). The present edition was held in Salamanca
(Spain) on May 22-24, 2013.
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