"SwitchPoints" is the inspiring story of how Canadian National
Railway (CN) advanced from good to great in a few short
years-becoming North America's top-performing railroad and a
favorite with of corporate customers and investors. In it, the
authors reveal how company-wide culture change propelled this aging
transportation giant to become the profitable powerhouse it is
today. Rich with insights and anecdotes, "SwitchPoints" offers
lessons that can be applied to "any" organization seeking to
improve the bottom line by improving their culture.
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