Welcome to Loot.co.za!   Sign in / Register |Wishlists & Gift Vouchers |Help | Advanced search
0
Your cart

Your cart is empty

Books > Business & Economics > Business & management

Buy Now

Developments in the Call Centre Industry - Analysis, Changes and Challenges (Paperback) Loot Price: R477
Discovery Miles 4 770
Add to cart
Developments in the Call Centre Industry - Analysis, Changes and Challenges (Paperback): Julia Connell, John Burgess

Developments in the Call Centre Industry - Analysis, Changes and Challenges (Paperback)

Julia Connell, John Burgess

Series: Routledge Studies in Business Organizations and Networks

 (sign in to rate)
Loot Price R477 Discovery Miles 4 770

Bookmark and Share

Expected to ship within 10 - 15 working days

Over the past ten years there has been a massive growth in call centres worldwide. These centres are said to represent the most dynamic growth area in white-collar employment internationally since the mid 1990s. Yet the footloose and global nature of the industry means that jobs will always be susceptible to outsourced operations, ICT developments, public sector subsidization of business restructuring and re-location, and cheaper operations elsewhere. This book conducts a thorough analysis of this modern phenomenon.

General

Imprint: Routledge
Country of origin: United Kingdom
Series: Routledge Studies in Business Organizations and Networks
Release date: March 2012
First published: 2006
Editors: Julia Connell • John Burgess
Dimensions: 234 x 156 x 13mm (L x W x T)
Format: Paperback
Pages: 208
ISBN-13: 978-0-415-51148-3
Categories: Books > Business & Economics > Business & management > General
Promotions
LSN: 0-415-51148-8
Barcode: 9780415511483

Is the information for this product incomplete, wrong or inappropriate? Let us know about it.

Does this product have an incorrect or missing image? Send us a new image.

Is this product missing categories? Add more categories.

Review This Product

No reviews yet - be the first to create one!

You might also like..

The Business Builder's Toolkit - A Practical Handbook For Business Leaders (Paperback): Nic Haralambous
The Business Builder's Toolkit - A…
Nic Haralambous Paperback R330 Discovery Miles 3 300
Africa's Business Revolution - How to Succeed in the World's Next Big Growth Market (Hardcover): Acha Leke, Mutsa...
Africa's Business Revolution - How to…
Acha Leke, Mutsa Chironga, … Hardcover  (1)
 R706 R645 Discovery Miles 6 450
Self-Helpless - A Cynic's Search for Sanity (Paperback): Rebecca Davis
Self-Helpless - A Cynic's Search for…
Rebecca Davis Paperback  (4)
 R290 R263 Discovery Miles 2 630
What Makes Them Great? - 50 Ways To Become The Industry Leader (Paperback): Douglas Kruger
What Makes Them Great? - 50 Ways To…
Douglas Kruger Paperback R273 Discovery Miles 2 730
Financial Management (Paperback, 10th Edition): Carlos Correia
Financial Management
Carlos Correia Paperback R1,034 R839 Discovery Miles 8 390
Expansive - A Guide To Thinking Bigger, Living Fuller, And Thriving In A Limitless World (Paperback): John Sanei, Erik Kruger
Expansive - A Guide To Thinking Bigger…
John Sanei, Erik Kruger Paperback R290 R240 Discovery Miles 2 400
The Other End Of The Telescope - How To Increase The Metabolic Rate And Success Of Your Business (Paperback): Ian Russell
The Other End Of The Telescope - How To…
Ian Russell Paperback R250 R223 Discovery Miles 2 230
The Shepherd And The Beast - The Hero's Journey For Leaders (Paperback): Tramayne Monaghan
The Shepherd And The Beast - The Hero's…
Tramayne Monaghan Paperback R265 R237 Discovery Miles 2 370
Statistics For Business And Economics (Paperback, 5th Edition): David Anderson, James Cochran, Eddie Shoesmith, Dennis Sweeney,...
Statistics For Business And Economics
David Anderson, James Cochran, … Paperback  (1)
 R1,188 R1,114 Discovery Miles 11 140
Human Resource Management In South Africa (Paperback, 7th Edition): Surette Warnich, Michael R. Carrell, Norbert F. Elbert,...
Human Resource Management In South…
Surette Warnich, Michael R. Carrell, … Paperback R1,115 Discovery Miles 11 150
Sweat Scale Sell - Build Your Business Into An Asset Of Value (Paperback): Pavlo Phitidis
Sweat Scale Sell - Build Your Business…
Pavlo Phitidis Paperback R330 R299 Discovery Miles 2 990
Project Management Techniques (Paperback, 3rd College Edition): Rory Burke
Project Management Techniques
Rory Burke Paperback R550 R503 Discovery Miles 5 030

See more
Books | DVD | Games | Music | Computers | Electronics | Fashion | Sport | Kitchen | Home | Pets | DIY | Toys | Baby | Health & Beauty | Stationery | Arts & Crafts
Need help?
My account
Services
Networking
Partners