This study presents a new perspective on small talk and its crucial
role in everyday communication. The new approach presented here is
supported by analyses of interactional data in specific settings -
private and public, face-to-face and telephone talk. They vary from
gossip at the family dinner table and intimate 'keeping in touch'
phone conversations, to interpersonally-focused talk in
institutional settings, such as the government office and the
university research seminar. Drawing on a range of methodological
approaches, including Discourse Analysis and Pragmatics,
Interpersonal Communication and Conversation Analysis, the author
elevates small talk to a new status, as functionally multifaceted,
but central to social interaction as a whole.
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