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Language at Work - Analyzing Communication Breakdown in the Workplace to Inform Systems Design (Hardcover)
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Language at Work - Analyzing Communication Breakdown in the Workplace to Inform Systems Design (Hardcover)
Series: Center for the Study of Language and Information Publication Lecture Notes, 66
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People are very creative in their use of language. This observation
was made convincingly by Chomsky in the 1950s and is generally
accepted in the scientific communities concerned with the study of
language. Computers, on the other hand, are neither creative,
flexible, nor adaptable. This is in spite of the fact that their
ability to process language is based largely on the grammars
developed by linguists and computer scientists. Thus, there is a
mismatch between the observed human creativity and our ability as
theorists to explain it. Language at Work examines grammars and
other descriptions of language by combining the scientific and the
practical. The scientific motivation is to unite distinct
intellectual traditions, mathematics and descriptive social
science, which have tried to provide an adequate explanation of
language and its use on their own to no avail. This volume argues
that Situation Theory, a theory of information couched in
mathematics, has provided a uniform framework for the investigation
of the creative aspects of language use. The application of
Situation Theory in the study of language use in everyday
communication to improve human/computer interaction is explored and
espoused.
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