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Who Killed Customer Care? (Hardcover) Loot Price: R746
Discovery Miles 7 460
Who Killed Customer Care? (Hardcover): Ken Welsh

Who Killed Customer Care? (Hardcover)

Ken Welsh

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Loot Price R746 Discovery Miles 7 460 | Repayment Terms: R70 pm x 12*

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Entrepreneur and Customer Service Guru Redman Folgate is mysteriously found dead in his mountain retreat. Has been journalist Rock Hardstuff is coincidentally on the scene and decides to solve the murder to redeem his career. Rock must weave his way through a myriad of bizarre characters before he can solve the Who Dunnit with a How Dunnit and so much more. Who Killed Customer Care? uses a comedy murder mystery allegory to explain the secrets of Customer and Client Communication.

General

Imprint: Authorhouse
Country of origin: United States
Release date: April 2014
First published: April 2014
Authors: Ken Welsh
Dimensions: 216 x 140 x 10mm (L x W x T)
Format: Hardcover - Sewn / Cloth over boards
Pages: 110
ISBN-13: 978-1-4828-9786-9
Categories: Books > Language & Literature > Literary & linguistic reference works > General
Books > Health, Home & Family > Self-help & practical interests > General
Books > Reference & Interdisciplinary > Encyclopaedias & reference works > Reference works > General
Books > Business & Economics > Business & management > Business communication & presentation > General
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LSN: 1-4828-9786-5
Barcode: 9781482897869

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