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Knowledge Management - Value Creation Through Organizational Learning (Hardcover, 2nd ed. 2018)
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Knowledge Management - Value Creation Through Organizational Learning (Hardcover, 2nd ed. 2018)
Series: Springer Texts in Business and Economics
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This textbook on knowledge management draws on the authors' more
than twenty years of research, teaching and consulting experience.
The first edition of this book brought together European, Asian and
American perspectives on knowledge-based value creation; this
second edition features substantial updates to all chapters,
reflecting the implications of the digital transformation on
knowledge work and knowledge management. It also addresses three
new topics: the impact of knowledge management practices on
performance; knowledge management in the public sector; and an
introduction to ISO 9001:2015 as an implementation framework. The
book is intended not only for academic education but also as an
essential guide for managers, consultants, trainers, coaches, and
all those engaged in business, public administration or non-profit
work who are interested in learning about organizations in a
knowledge economy. Given its wealth of case studies, examples,
questions, exercises and e asy-to-use knowledge management tools,
it offers a true compendium for learning about and implementing
knowledge management initiatives.
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