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Kundenzufriedenheit (German, Hardcover, 3rd 3., Unwesentlich Verand. Aufl. ed.) Loot Price: R2,162
Discovery Miles 21 620
Repayment Terms: R203 pm x 12*
You Save: R684 (24%)
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Kundenzufriedenheit (German, Hardcover, 3rd 3., Unwesentlich Verand. Aufl. ed.): Kurt Scharnbacher, Guido Kiefer

Kundenzufriedenheit (German, Hardcover, 3rd 3., Unwesentlich Verand. Aufl. ed.)

Kurt Scharnbacher, Guido Kiefer

Series: Managementwissen Fur Studium Und Praxis

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List price R2,846 Loot Price R2,162 Discovery Miles 21 620 | Repayment Terms: R203 pm x 12* You Save R684 (24%)

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Das Buch zum zentralen Marketing-Thema in diesen Tagen. Fur BWL-Studenten, fur Unternehmenspraktiker und alle denen die Zufriedenheit der Kunden am Herzen liegt. Aus dem Inhalt: Einleitung. Kundenzufriedenheit und ihre Messung. Qualitat und die Bedeutung der Kundenzufriedenheit in Qualitatsmanagementsystemen. Moglichkeiten der Standardisierung der Ermittlungen der Kundenzufriedenheit im Rahmen von Qualitatsmanagementsystemen. Grenzen der Standardisierung der Ermittlung der Kundenzufriedenheit im Rahmen von Qualitatsmanagementsystemen."

General

Imprint: Walter De Gruyter Inc
Country of origin: United States
Series: Managementwissen Fur Studium Und Praxis
Release date: July 2003
Authors: Kurt Scharnbacher • Guido Kiefer
Dimensions: 234 x 156 x 10mm (L x W x T)
Format: Hardcover - Sewn / Cloth over boards
Pages: 127
Edition: 3rd 3., Unwesentlich Verand. Aufl. ed.
ISBN-13: 978-3-486-27348-9
Languages: German
Categories: Books > Business & Economics > Business & management > Management & management techniques > General
LSN: 3-486-27348-5
Barcode: 9783486273489

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