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Books > Business & Economics > Business & management > Management & management techniques > Organizational theory & behaviour
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The Human Element - Understanding and Managing Employee Behavior (Hardcover)
Loot Price: R1,840
Discovery Miles 18 400
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The Human Element - Understanding and Managing Employee Behavior (Hardcover)
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Here's practical help for the day-to-day concerns that keep
managers awake at night. Written in an informal, first-person
style, this useful book fills the gap between the legal and policy
issues that are the mainstay of human resources and supervision
courses and the real-world needs of managers as they attempt to
cope with the human side of their jobs. The author is a noted
scholar in both cognitive psychology and organizational studies,
and has drawn from extensive personal experience as well as careful
observation of good and bad managers. "The Human Element" is
organized around six fundamental commitments that good employee
managers make in order to succeed. It is filled with practical
examples and step-by-step guidelines for performing important tasks
and dealing with common problems - everything from how to conduct a
meeting, to how to write a code of conduct, to how to diagnose the
cause of performance problems. "The Human Element" is designed to
reduce the stress of management by providing insight into why
employees do what they do, and what to do about it. It is an ideal
supplement for any course in "people management," including
supervision, HRM, and applied OB courses.
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