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Books > Business & Economics > Business & management > Business strategy
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Performance Measurement - Linking Balanced Scorecard to Business Intelligence (Hardcover, 2010 ed.)
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Performance Measurement - Linking Balanced Scorecard to Business Intelligence (Hardcover, 2010 ed.)
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Business Intelligence (BI) and Performance Management (PM) - the
development and delivery of business insight for users and the
management of execution based on that insight - are two
solution-types that promise to bring great value to enterprises.
Yet most organizations haven't yet realized the elusive bene?ts of
these two important disciplines. The reasons for this are manifold.
However, the primary causes are the culture of the organization and
it leadership. This is a topic, which I've addressed at length in
my latest book: Pro?les in Performance - Business Intelligence
Journeys and the Roadmap for Change. The culture and leadership of
the organization determines the importance and strategic intent
surrounding the use of BI and PM. Sadly, most organizations lack
the motivation to embrace transparency and accountability - or to
align with the strategy of the organization - enabling execution
and coordination in unison with the mission. However, once an
organization and its leadership are ready to take a step towards
real change - creating an environment of openness, sharing and
alignment - with BI and PM as its centerpiece - the next question
then becomes one of "how and where to begin"? Even with great
strategic intent, missteps in the development and deployment of BI
and PM and can cause disillusionment and disappointment - lending
support to the naysayers of the organization - and leading to
failure and abandonment of these critical programs.
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