The old cliche states that not every manager is a leader, but the
more important part of that sentiment is that to be a good manager,
one has to be a good leader. This perception is because good
managers do more than manage. They have to lead by inspiration,
they have to lead by example, and they have to lead through the
best times for their organizations as well as the absolute worst
times. A Systematic Guide to Leadership Selection Using Total
Quality Management Techniques identifies the application gap and
presents a methodology based on Total Quality Management (TQM) to
support the guidance of a process to select leadership (at any
level of the organization). A modification to the House of Quality
and a product of the Massachusetts Institute of Technology is
presented and discussed as the core of a leader selection process.
Two case studies are used to reinforce the concepts and
applications. Finally, the book introduces some experiments for
leadership development using virtual worlds and ends with a note
for the future using the metaverse and digital twins for
leadership. The book is intended for professionals and executives
wanting to learn more about leader selection, engineering and
business students, directors of human resources, and researchers in
the field of leadership.
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