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Managing Conflict in Organizations (Hardcover, 5th edition)
Loot Price: R4,071
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Managing Conflict in Organizations (Hardcover, 5th edition)
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Managing Conflict in Organizations introduces the origins, forms,
benefits, and consequences of organizational conflict to students
and practitioners and teaches how best to manage conflict to
achieve productive outcomes. Conflict has benefits: it may lead to
solutions to problems, creativity, and innovation. In contrast,
little or no conflict in organizations may lead to stagnation, poor
decisions, and ineffectiveness. This book is a vigorous analysis of
the rational application of conflict theory in organizations for
organizational behaviour students, as well as practitioners looking
to practice constructive conflict management in their work. This
second edition has been thoroughly updated to reflect the latest
research in the field and explains the effect that research has on
practice, with an expanded range of practical examples and cases.
It covers emergent topics such as: Differentials in conflict
management styles across generations Technology and its effect on
conflict style changes Cross-cultural studies, Diversity and
Critical Race Theory This text is a valuable resource for students,
instructors, and researchers in HRM and organizational behaviour,
and a practical handbook for practitioners that manage (or manage
upward) their colleagues.
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