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Books > Business & Economics > Business & management > Management of specific areas > Research & development management

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Kundenbeziehungsmanagement Fur Interne It-Dienstleister - Strategischer Rahmen, Prozessgestaltung Und Optionen Fur Die Systemunterstutzung (German, Paperback, 2007 ed.) Loot Price: R2,043
Discovery Miles 20 430
Repayment Terms: R191 pm x 12*
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Kundenbeziehungsmanagement Fur Interne It-Dienstleister - Strategischer Rahmen, Prozessgestaltung Und Optionen Fur Die...

Kundenbeziehungsmanagement Fur Interne It-Dienstleister - Strategischer Rahmen, Prozessgestaltung Und Optionen Fur Die Systemunterstutzung (German, Paperback, 2007 ed.)

Malte Dous; Foreword by Walter Brenner

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Loot Price R2,043 Discovery Miles 20 430 | Repayment Terms: R191 pm x 12*

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Malte Dous untersucht, welche Methoden des klassischen Customer Relationship Management Konzeptes sich auf die Schnittstelle zwischen IT-und Fachbereichen ubertragen lassen und wie sie ggf. angepasst werden mussen. Als zentrales Ergebnis entwickelt er eine Prozessarchitektur fur das IT-Kundenbeziehungsmanagement."

General

Imprint: Deutscher Universitats Verlag
Country of origin: Germany
Release date: September 2007
First published: September 2007
Authors: Malte Dous
Foreword by: Walter Brenner
Dimensions: 210 x 148 x 15mm (L x W x T)
Format: Paperback - Trade
Pages: 237
Edition: 2007 ed.
ISBN-13: 978-3-8350-0886-1
Languages: German
Subtitles: German
Categories: Books > Business & Economics > Business & management > Management & management techniques > General
Books > Business & Economics > Business & management > Management of specific areas > Production & quality control management
Books > Business & Economics > Business & management > Management of specific areas > Research & development management
LSN: 3-8350-0886-2
Barcode: 9783835008861

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