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e-Government and Employment Services - A Case Study in Effectiveness (Paperback, 2014 ed.)
Loot Price: R1,716
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e-Government and Employment Services - A Case Study in Effectiveness (Paperback, 2014 ed.)
Series: PoliMI SpringerBriefs
Expected to ship within 10 - 15 working days
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This book explores the factors that affect the efficiency and
effectiveness of electronic government (e-Government) by analyzing
two employment- service systems in Italy and Catalonia: the Borsa
Lavoro Lombardia Portal (Lombardy Employment Services Portal) and
the Servei d'Ocupacio de Catalunya (Catalan Employment Services
Portal). The evaluation methodology used in the case studies and
the related set of technical, social, and economic indicators are
clearly described. The technological and organizational features of
the systems of the two systems are then compared and their impacts
assessed. In addition, the extent to which each system has been a
driver of employment within its region and country is evaluated in
relation to the impact of the industrial and commercial background.
Readers will gain a deeper understanding of the main factors that
might influence the effectiveness of e-Government and appreciate
how the use of information and communication technology (ICT) may
appear to improve the execution of government functions yet not
achieve a true increase in effectiveness.
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