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The Right Measures - The Story of a Company s Journey to Find the True Indicators of Its Success and Values (Hardcover)
Loot Price: R5,007
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The Right Measures - The Story of a Company s Journey to Find the True Indicators of Its Success and Values (Hardcover)
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Organizational measures are the foundational building blocks that
shape an organization's vision and action. All too often however,
these measures do not receive the attention they deserve. In
addition, it is common for organizations to overact and measure too
much, resulting in the same results as when you don't measure at
all a lack of understanding, focus, and direction.The Right
Measures: The Story of a Company's Journey to Find the True
Indicators of Its Success and Values uses a compelling story to
explain how using the right measures can make all the difference
between success and failure in your organization. It follows the
story of two companies one that measures in great detail, yet its
overall goals and objectives are not being achieved. While the
other uses a much simpler, yet effective measurement structure that
integrates cultural acceptance, individual performance, and team
performance with key performance indicators (KPIs). Defines
organizational measures and explains why companies use them
Explains what different companies measure and how those
measurements reflect organizational values Supplies the tools to
make measurement a focus in your organization Illustrating how
measures can impact employee behavior, bottom-line profitability,
and customer satisfaction, this fast-paced business novel provides
the understanding required to select the appropriate measures for
your organization measures that will motivate and guide your
employees along the path to success. Using real-world examples, it
supplies time-tested insights to help you establish the
foundational structure needed to succeed in today's increasingly
competitive global business environment. A website dedicated solely
to the book can be found at: http://www.therightmeasures.com/
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