Organizational measures are the foundational building blocks
that shape an organization s vision and action. All too often
however, these measures do not receive the attention they deserve.
In addition, it is common for organizations to overact and measure
too much, resulting in the same results as when you don t measure
at all a lack of understanding, focus, and direction.
The Right Measures: The Story of a Company s Journey to Find the
True Indicators of Its Success and Values uses a compelling story
to explain how using the right measures can make all the difference
between success and failure in your organization. It follows the
story of two companies one that measures in great detail, yet its
overall goals and objectives are not being achieved. While the
other uses a much simpler, yet effective measurement structure that
integrates cultural acceptance, individual performance, and team
performance with key performance indicators (KPIs).
- Defines organizational measures and explains why companies use
them
- Explains what different companies measure and how those
measurements reflect organizational values
- Supplies the tools to make measurement a focus in your
organization
Illustrating how measures can impact employee behavior,
bottom-line profitability, and customer satisfaction, this
fast-paced business novel provides the understanding required to
select the appropriate measures for your organization measures that
will motivate and guide your employees along the path to success.
Using real-world examples, it supplies time-tested insights to help
you establish the foundational structure needed to succeed in today
s increasingly competitive global business environment.
A website dedicated solely to the book can be found at: http:
//www.therightmeasures.com/
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