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Understanding and Managing Conflict in Your Personal and Work Lives - A Behavioral Approach (Paperback)
Loot Price: R2,953
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Understanding and Managing Conflict in Your Personal and Work Lives - A Behavioral Approach (Paperback)
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Understanding and Managing Conflict in Your Personal and Work
Lives: A Behavioral Approach introduces readers to an innovative
way of thinking about and reacting to dissonance in relationships.
Instead of shying away from conflict, the text encourages readers
to view instances of disagreement or discord as opportunities to
examine their own behavior, learn and grow from their experiences,
solve problems, and move forward. The opening chapter examines the
differences between interpersonal and intrapersonal conflict, as
well as constructive and destructive conflict. Readers learn how
their personal history and personal characteristics affect the ways
in which they react to conflict, as well as how they perceive it.
Dedicated chapters address common behavioral responses, the role of
motivation, and emotional responses to conflict. Readers learn how
conflict and behavioral chains can develop over time and how these
can contribute to recurring instances of tension within
relationships. They develop skillsets related to creative
problem-solving, negotiating outcomes, and managing team conflict.
Third-party interventions and the role of power in conflict are
also discussed. A comprehensive and empowering guide, Understanding
and Managing Conflict in Your Personal and Work Lives is an ideal
textbook for courses in psychology, especially those with focus on
behavior and organizational leadership.
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