The corporate world is filled with men and women who have worked
hard to reach upper level management. They're intelligent, skilled,
and even charismatic. But only a handful of them will ever reach
the pinnacle and as executive coach Marshall Goldsmith shows in
this book, subtle nuances make all the difference. These are small
transactional flaws performed by one person against another that,
using Goldsmith's straightforward, jargonfree advice, are easy
behaviors to change. EDITORIAL REVIEWS: From Publishers Weekly
Goldsmith, an executive coach to the corporate elite, pinpoints 20
bad habits that stifle already successful careers as well as
personal goals like succeeding in marriage or as a parent. Most are
common behavioral problems, such as speaking when angry, which even
the author is prone to do when dealing with a teenage daughter's
belly ring. Though Goldsmith deals with touchy-feely material more
typical of a self-help book such as learning to listen or letting
go of the past his approach to curing self-destructive behavior is
much harder-edged. For instance, he does not suggest sensitivity
training for those prone to voicing morale-deflating sarcasm. His
advice is to stop doing it. To stimulate behavior change, he
suggests imposing fines (e.g., $10 for each infraction), asserting
that monetary penalties can yield results by lunchtime. While
Goldsmith's advice applies to everyone, the highly successful
audience he targets may be the least likely to seek out his book
without a direct order from someone higher up. As he points out,
they are apt to attribute their success to their bad behavior.
Still, that may allow the less successful to gain ground by
improving their people skills first. (Jan. 2) Copyright (c) Reed
Business Information, a division of Reed Elsevier Inc. All rights
reserved. --This text refers to the Hardcover edition. From
Booklist By now, the CEO as celebrity is old hat. (Just start
counting the books from former company heads.) That goes for the
executive-recruiter-cum-president-makers. What has yet to be
explored--until now--is the celebrity business coach, the
individual who helps C-level executives correct flaws, whether
invisible or public. A frequent interviewee in major business
magazines like Fortune, Goldsmith, with the sage help and advice of
his collaborator Reiter, pens a self-help career book, filled with
disguised anecdotes and candid dialogue, all soon slated for
bestsellerdom. His steps in coaching for success are simple,
honest, without artifice: gather feedback from appropriate
colleagues and cohorts, determine which behaviors to change (and
remember, Goldsmith specifically focuses on behavior, not skills or
knowledge), apologize, advertise, listen, thank, follow up, and
practice feed-forward. Admittedly, this shrewd organizational
psychologist only works with leaders he knows will listen, follow
advice, and change--especially considering that he doesn't receive
fees until improvements are secure and visible. On the other hand,
these are words and processes anyone will benefit from, whether
wannabe manager or senior executive. Barbara Jacobs Copyright (c)
American Library Association. All rights reserved --This text
refers to the Hardcover edit
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