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Books > Business & Economics > Business & management > Management of specific areas > Production & quality control management
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Root Cause Analysis - A Step-By-Step Guide to Using the Right Tool at the Right Time (Paperback)
Loot Price: R1,043
Discovery Miles 10 430
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Root Cause Analysis - A Step-By-Step Guide to Using the Right Tool at the Right Time (Paperback)
Expected to ship within 9 - 17 working days
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Although there are many books on root cause analysis (RCA), most
concentrate on team actions such as brainstorming and using quality
tools to discuss the failure under investigation. These may be
necessary steps during RCA, but authors often fail to mention the
most important member of an RCA team-the failed part. Root Cause
Analysis: A Step-By-Step Guide to Using the Right Tool at the Right
Time provides authoritative guidance on how to empirically
investigate quality failures using scientific method in the form of
cycles of plan-do-check-act (PDCA), supported by the use of quality
tools. Focusing on the use of proven quality tools to empirically
investigate issues, the book starts by describing the theoretical
background behind using the scientific method and quality tools for
RCA. Next, it supplies step-by-step instructions for performing RCA
with the tools discussed in the first section. The book's clear
examples illustrate how to integrate PDCA with the scientific
method and quality tools when investigating real-world quality
failures. This RCA guide provides root cause investigators with a
tool kit for the quick and accurate selection of the appropriate
tool during a root cause investigation. It includes an appendix
with a guide to tool selection based on the intended use of the
tool. There is also an appendix that defines the terminology used
in the book. After reading this book, you will understanding how to
integrate the scientific method, quality tools, and statistics, in
the form of exploratory data analysis, to build a picture of the
actual situation under investigation that will lead you to the true
root cause of an event. The tools and concepts presented in the
text are appropriate for professionals in both the manufacturing
and service industries.
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