Occupational Stress in the Service Professions (Hardcover)

Workers in the service industry face unique types and levels of stress, and this problem is worsening. Many workers and organizations are now recognising work stress as a significant personal and organizational cost, and seeing the need to evaluate a range of organizational issues that present psychosocial hazards to the workers.
Occupational Stress in the Service Professions introduces the reader to contemporary theoretical and research issues and then provides a comprehensive international review of a range of professions including nurses, correctional officers, police, fire fighters, prostitutes, volunteers, academics, the clergy and teachers and identifies the main sources of stress for these specific occupation work groups, and the implications for intervention. The range of contributions from researchers in Australia, The Netherlands, Germany, Canada, United Kingdom, and the United States presents an international perspective, well illustrated with case-studies of a number of organizations, which serves to explore the political and social nature of the work stress problem. It then concludes with a chapter on the implications for intervention, policy and the future and aims to present a theoretical synthesis, applicable to the whole sector. Graduate students, researchers and high level HR professions will find this an invaluable work.

General

Imprint:	Crc Press
Country of origin:	United Kingdom
Release date:	March 2003
First published:	2003
Editors:	Maureen Dollard • Helen R. Winefield • Anthony H. Winefield
Dimensions:	234 x 156 x 30mm (L x W x T)
Format:	Hardcover
Pages:	440
ISBN-13:	978-0-415-26760-1
Categories:	Books > Social sciences > Psychology > Occupational & industrial psychology Books > Business & Economics > Industry & industrial studies > Service industries > General Books > Business & Economics > Industry & industrial studies > Industrial relations & safety > Occupational / industrial health & safety Promotions
LSN:	0-415-26760-9
Barcode:	9780415267601

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