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Communicating Across Cultures at Work (Paperback, 4th edition)
Loot Price: R1,846
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Communicating Across Cultures at Work (Paperback, 4th edition)
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This revised and updated fourth edition of this core textbook
builds on the text's established success. It provides the basis of
knowledge, understanding and practice for developing skilled work
communication in an intercultural world. Using many illustrations
and international examples, the book analyses culture, cultural
diversity and cultural similarities and differences in how we
interact at work and in the psychological factors that influence
our communication. It shows how to overcome impediments to
intercultural communication and interact effectively with different
others, whether face-to-face or by email, chat, text, phone or
video. It describes cultural differences in negotiating,
cooperation, coordination, knowledge sharing, working in groups and
leadership, and demonstrates how to perform these activities
skilfully in an intercultural setting. This textbook is the ideal
companion for students taking undergraduate modules in
cross-cultural management or managing diversity on international
business or business administration degrees, in addition to MBA
courses and specialist postgraduate modules on international and
comparative management. New to this Edition: - New and improved
pedagogical features, including end of Part exercises, activities
and role plays - Topic-by-topic coverage of computer-mediated
communication, explaining how it is affected by culture and in turn
affects intercultural communication - Discussion of new
developments in the field such as the increasing emphasis on
language and discourses - Focus on new types of research such as
country-by-country studies and reports of realities on the ground
Accompanying online resources for this title can be found at
bloomsburyonlineresources.com/communicating-across-cultures-at-work-4e.
These resources are designed to support teaching and learning when
using this textbook and are available at no extra cost.
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