Managing in a multicultural setting can be very challenging.
Culture strongly influences how people behave and how they
understand the behavior of others, and cultures vary in the
behaviors they find proper and acceptable. This report--which
integrates work done by experts in the fields of anthropology,
cross-cultural psychology, and international business management
with CCL's perspective on how executives learn from
experience--describes the cultural values, often unconsciously
held, that underlie work in the U.S. and provides managers in the
U.S. with a structured way of learning about the value preferences
of people from other cultures. Examples drawn from workplaces
around the world aid in applying the framework.
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