STEP is a job analysis-based human resource management system
that was specifically developed, over more than two decades of
research at the Human Resources Center of The University of
Chicago, for higher-level positions in business and industrial
organizations. Currently in use by major American corporations, the
system is time -and cost-effective since it provides a common base
for the coordination of a wide variety of human resource procedures
including selection, placement, the identification of training
needs, promotion, and succession planning. The system is unique in
that it provides, after a single administration, estimates of
potential for successful performance and assessments of the level
of acquired skill in the functions to be performed, not only in the
present (target) position but for all vertically and horizontally
linked positions in a job classification matrix that covers the
vast majority of higher-level personnel.
The first chapter of the book positions the STEP system with
respect to current thinking in industrial-organizational
psychology, briefly describes the rationale for the two
interlocking measurement subsystems on which it is based, provides
an empirical definition of potential, and identifies the
higher-level population to which it can be applied. Chapter 2 and 3
give a review of job analysis procedures, describe the development
of a job analysis instrument for the system, and discuss its
applications for human resource management. Chapters 4 and 5 follow
the same pattern of review, development, and application for a
managerial and professional test battery. Chapter 6 thoroughly
explores the systeM's reliability and validity. Chapter 7 provides
very practical instructions for a wide array of human resource
applications, and Chapter 8 is devoted to one of its applications,
the career counseling conference. The final chapter describes how
the STEP program will help human resource professionals face the
challenges of the coming decades successfully. The book should be
of interest to both teaching faculty and knowledgeable
practitioners in industrial-organizational psychology.
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