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Customer Retention in the Automotive Industry - Quality, Satisfaction and Loyalty (Paperback, Softcover reprint of the original 1st ed. 1997) Loot Price: R1,442
Discovery Miles 14 420
Repayment Terms: R135 pm x 12*
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Customer Retention in the Automotive Industry - Quality, Satisfaction and Loyalty (Paperback, Softcover reprint of the original...

Customer Retention in the Automotive Industry - Quality, Satisfaction and Loyalty (Paperback, Softcover reprint of the original 1st ed. 1997)

Michael D Johnson, Andreas Herrmann, Frank Huber, Anders Gustafsson

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Loot Price R1,442 Discovery Miles 14 420 | Repayment Terms: R135 pm x 12*

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Anhand zahlreicher Fallbeispiele analysieren renommierte Experten aus Wissenschaft und Praxis den Zusammenhang zwischen Produktqualitat, Kundenzufriedenheit und Unternehmenserfolg und geben praxisorientierte Tips zur Verbesserung.

General

Imprint: Gabler
Country of origin: Germany
Release date: February 2012
First published: 1997
Editors: Michael D Johnson • Andreas Herrmann • Frank Huber • Anders Gustafsson
Dimensions: 240 x 170 x 20mm (L x W x T)
Format: Paperback
Pages: 372
Edition: Softcover reprint of the original 1st ed. 1997
ISBN-13: 978-3-322-84511-5
Languages: English
Subtitles: German
Categories: Books > Business & Economics > Business & management > General
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LSN: 3-322-84511-7
Barcode: 9783322845115

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