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Books > Business & Economics > Business & management

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Customer Retention in the Automotive Industry - Quality, Satisfaction and Loyalty (Paperback, Softcover reprint of the original 1st ed. 1997) Loot Price: R1,559

Discovery Miles 15 590

Repayment Terms: R146 pm x 12*

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Customer Retention in the Automotive Industry - Quality, Satisfaction and Loyalty (Paperback, Softcover reprint of the original 1st ed. 1997)

Michael D Johnson, Andreas Herrmann, Frank Huber, Anders Gustafsson

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Loot Price R1,559 Discovery Miles 15 590 | Repayment Terms: R146 pm x 12*

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Anhand zahlreicher Fallbeispiele analysieren renommierte Experten aus Wissenschaft und Praxis den Zusammenhang zwischen Produktqualitat, Kundenzufriedenheit und Unternehmenserfolg und geben praxisorientierte Tips zur Verbesserung.

General

Imprint:	Gabler
Country of origin:	Germany
Release date:	February 2012
First published:	1997
Editors:	Michael D Johnson • Andreas Herrmann • Frank Huber • Anders Gustafsson
Dimensions:	240 x 170 x 20mm (L x W x T)
Format:	Paperback
Pages:	372
Edition:	Softcover reprint of the original 1st ed. 1997
ISBN-13:	978-3-322-84511-5
Languages:	English
Subtitles:	German
Categories:	Books > Business & Economics > Business & management > General Promotions
LSN:	3-322-84511-7
Barcode:	9783322845115