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Problem Management - An implementation guide for the real world (Paperback) Loot Price: R1,013
Discovery Miles 10 130
Repayment Terms: R95 pm x 12*
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Problem Management - An implementation guide for the real world (Paperback): Michael G. Hall

Problem Management - An implementation guide for the real world (Paperback)

Michael G. Hall

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Loot Price R1,013 Discovery Miles 10 130 | Repayment Terms: R95 pm x 12*

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Problem management is the one IT service management process that tends to return more benefits more quickly than any of the others. Based on the author's extensive experience and backed up by suggestions and ideas from other practitioners, this book offers practical, real-world guidance on all aspects of implementing and running an effective problem management function, from proposition and justification of the function to different ways of organising it. Offering advice and recommendations tailored to different types of organisations, it gives IT practitioners, consultants and managers the tools to add real value to their businesses.

General

Imprint: BCS, The Chartered Institute for IT
Country of origin: United Kingdom
Release date: November 2014
First published: 2014
Authors: Michael G. Hall
Dimensions: 244 x 170 x 9mm (L x W x T)
Format: Paperback
Pages: 190
ISBN-13: 978-1-78017-241-5
Categories: Books > Computing & IT > General theory of computing > General
Books > Computing & IT > Applications of computing > General
Books > Business & Economics > Business & management > Management & management techniques > General
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LSN: 1-78017-241-9
Barcode: 9781780172415

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