Wherever we are in the quality movement, there is more to
discover--to explore. Today, quality serves business as a way of
increasing profits. That is one end of a spectrum. Tomorrow,
quality takes business into the rest of the spectrum. In this new
dimension, business learns to serve, and be served, from a
foundation of unconditional love. At the other end of the spectrum
is quality's far-reaching goal--the attainment of harmony between
people and the entire cosmos. This goal reveals the gap, and steps,
between it and what we do today.
This book is intended for explorers and pioneers. It is not for
those who are comfortable in today's paradigms. It is for those who
search and yearn for new ways bring heart into the world of
business and society. It is not for those who are comfortable
living an unexamined and changeless life. It is for those who sense
a thrill in the heart with the changes of each new day.
Experience, not dry learning, is the heart of this book. For this
reason, "Practical Exercises" are included in most of the chapters.
They are experiences of things that can be known, but not told or
taught. Without the exercises, your knowing will be superficial.
With them, you can enter into dimensions unknown to you
today.
Michael W. Munn, Ph.D., heads the Gaia Center for Quality in Palo
Alto, California. He provides keynotes, experiential change
seminars, and business quality workshops. Strategic planning,
executive development, proposal, and reengineering efforts are
among the topics of his workshops.
- Goes beyond quality in the workplace
- An operator's manual to reaching higher levels of
understanding
- Tested, practical exercises for readerinteraction
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