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Team Performance Assessment and Measurement - Theory, Methods, and Applications (Hardcover)
Loot Price: R4,167
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Team Performance Assessment and Measurement - Theory, Methods, and Applications (Hardcover)
Series: Applied Psychology Series
Expected to ship within 12 - 17 working days
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This book began at a conference on team performance measurement
held at the University of South Florida. Several participants at
the conference felt that a book on team performance measurement
would be of interest to a broader audience, and they began looking
for authors in diverse disciplines. Some of the chapters in this
book closely follow material presented at the conference. Many
others report work that was done subsequently or was done by
authors not present at the conference. The result is a book rich in
its diversity of approaches to measurement and which contains
illustrations of many different teams. This book is the first of
its kind to bring together a collection of scholars and
practitioners focusing solely on the problem of team performance
measurement. Although much has been written about team and group
effectiveness, little theoretical and empirical progress has been
made in the measurement of team processes and outcomes. The book
represents a major step forward both theoretically and empirically.
Section 1 provides a rich theoretical basis for measurement,
including designing measures to be used in team training, measures
of shared mental models, and measures of team workload. Section 2
addresses methodological developments and issues, including the
design and validation of simulations, surveys, and observer
checklists. It also deals with issues such as the consistency of
team performance and task and level of analysis issues. Section 3
provides applications and illustrations of team performance
measures in such teams as nuclear power control room operators,
theater technical crews, and aircraft cockpit crews. Section 4
offers guidance for anyone interested in developing their own
measures of team performance. There are both theoretical and
practical reasons for the current interest in teams. Psychological
research interest in groups and teams has returned and is now a
thriving area. Self-managed work groups and semi-autonomous work
groups have become increasingly common in industry, so there is an
increased interest in team functioning from a practical standpoint.
This volume's purpose is to describe recent advances in the
measurement of team performance, both process and outcome. Several
of the chapters provide recommendations on how, when, and why to
measure aspects of teams. In addition to describing what is
currently known, the book also discusses what remains to be known
and what needs to be done next. The book is intended primarily for
those interested in research about team processes and
outcomes--researchers and academics who possess a basic
understanding of statistics and psychometrics. The bulk of research
reported has applied aims which provide much practical information,
such as how to design simulations, rating forms, and dimensions of
team performance useful for feedback to many kinds of teams. In
addition, there are examples from several different kinds of teams,
including aircrews, nuclear power plant operators, hospital
workers, ship combat information center groups, and theater
technicians. Therefore the book should be useful to people who want
to design measures to evaluate teams.
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