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Effective Management of Benchmarking Projects - Practical Guidelines and Examples of Best Practice (Paperback) Loot Price: R4,211
Discovery Miles 42 110

Effective Management of Benchmarking Projects - Practical Guidelines and Examples of Best Practice (Paperback)

Mohamed Zairi

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Loot Price R4,211 Discovery Miles 42 110 | Repayment Terms: R395 pm x 12*

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Effective Management of Benchmarking Projects shows you how to apply benchmarking to a variety of projects.
Effective Management of Benchmarking Projects equips the project team or manager with all the necessary competence for managing projects effectively. This practical book begins with definitions of 'what to benchmark' and ends with a stimulating real case study where a benchmarking project was conducted by observing all the necessary rules and with total adherence to the various protocols.
This book deals with the application of benchmarking. It gives real examples of effective applications from such companies as:
Rank Xerox, D2D, American Express, Rover, Texas Instruments.
Author is a leading authority on benchmarking
Blends theory with practice appealing to both academics and practitioners
Includes examples of best practice in a variety of fields eg the public sector, utilities sector, financial services, car after-sale service

General

Imprint: Butterworth-Heinemann
Country of origin: United Kingdom
Release date: May 1998
First published: 1998
Authors: Mohamed Zairi
Dimensions: 234 x 156 x 20mm (L x W x T)
Format: Paperback - Trade
Pages: 348
ISBN-13: 978-0-7506-3987-3
Categories: Books > Business & Economics > Business & management > Business strategy
Books > Business & Economics > Business & management > Management & management techniques > Quality Assurance (QA) & Total Quality Management (TQM)
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LSN: 0-7506-3987-3
Barcode: 9780750639873

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