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How Organisations Measure Success - The Use of Performance Indicators in Government (Paperback, New Ed)
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How Organisations Measure Success - The Use of Performance Indicators in Government (Paperback, New Ed)
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Throughout the 1980s the British Civil Service devoted much time
and energy developing indicators to measure the performance of
government. Never before had so much stress been placed on
accountability and performance; a trend which will be reinforced as
government continues to devolve activities to agencies and looks
for methods to assess their performance. How Organisations Measure
Success analyses existing methods from their origins in the 1960s
to their revival in the 1980s as part of the Financial Management
Initiative and its apotheosis in the 1990s Next Steps Initiative.
How Organisations Measure Success reports on two years of field
research funded by the Economic and Social Research Council and
will be of great interest to students of social policy and public
administration as well as professionals working in government and
public sector management.
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