Work Process Knowledge brings together the findings of twenty-four
leading researchers on new forms of work and the demands these
place on workers' knowledge and skill. Their findings, based on a
new set of investigations in a wide range of manufacturing and
service industries, identify the kinds of knowledge required to
work effectively in the post-Taylorist industrial organization.
Raising fundamental issues for current industrial policy, science
and technology policy, and ways of managing the post-Taylorist
organization and developing human resources, this book will be of
essential interest to academics and professionals working in the
fields of management, human resource development, and workplace
learning.
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