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Operations and Process Management (Paperback, 6th edition)
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Operations and Process Management (Paperback, 6th edition)
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Master the core subject principles of Business Operations and
processes with this market-leading text. Operations and Process
Management, 6th Edition by Nigel Slack and Alistair Brandon-Jones,
is the ultimate text on Operations and Process Management, ideal
for students with some experience in Management who want to embark
on a career in the field. This innovative text approaches the
subject from a managerial perspective, providing clear and concise
coverage of the nature, principles, and practice of operations and
process Management. The content is organised around diagnostic
questions, which relate theory to the key issues managers face in
the workplace. Each chapter provides a range of examples,
frameworks, and techniques designed to help you better analyse
existing operations and understand ways to deal with operational
and process challenges. This new edition includes new case studies
drawn from a diverse range of industries and regions, covering new
topics such as servitisation and the co-creation of services. This
text introduces operations and process Management for everyone who
wishes to understand the nature, principles and practices of the
subject, inspiring a critical and applied mastery of the core
principles and processes, which are fundamental to successfully
managing Business Operations.
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