Building Trust and Constructive Conflict Management in Organizations (Hardcover, 1st ed. 2016)

This book presents the most recent theoretical insights and practical intervention methods to (re)build trust between management and organized employees in organizations. Offering a multidisciplinary perspective on trust and conflict management in organizations, the book draws from diverse fields such as organizational psychology, business, law, industrial relations and sociology. It examines the often encountered breaches of trust between management and organized workers, and the resulting destructive social conflicts, social actions, strikes or dramatic business decisions. Its focus is on trust and conflict management at the organizational level in an industrial relations context: that of employee representatives and management. The book introduces a new theoretical approach: the Tree of Trust, designed to analyse and mediate the interconnected levels of trust and distrust in industrial relations. It presents case studies and practical recommendations to build trust and constructive conflict management in the organizations, and illustrates these by means of experiences from different countries around the globe.

General

Imprint:	Springer International Publishing AG
Country of origin:	Switzerland
Series:	Industrial Relations & Conflict Management
Release date:	July 2016
First published:	2016
Editors:	Patricia Elgoibar • Martin Euwema • Lourdes Munduate
Dimensions:	235 x 155 x 16mm (L x W x T)
Format:	Hardcover
Pages:	230
Edition:	1st ed. 2016
ISBN-13:	978-3-319-31473-0
Categories:	Books > Social sciences > Sociology, social studies > Social institutions > Work & labour Books > Business & Economics > Business & management > Management of specific areas > Personnel & human resources management Promotions
LSN:	3-319-31473-4
Barcode:	9783319314730

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