Focused Quality - Managing for Results (Hardcover, New)

Focused Quality: Managing for Results is a book about using quality improvement as a means to enhance bottom line results. Written for managers in industry, services, healthcare and government, this important new book provides a focused approach on how to target critical improvement initiatives and insure their success. Prepare - Plan - Deploy - Transition are the steps in the improvement process that are covered in detail. Included are examples of how organizations have successfully accomplished each step. Practical lessons on how to and how not to implement quality and process improvement initiatives are given. Process assessment is crucial to identifying the importance of a process and defining the scope of what is involved in order to improve it. Before deciding to refine, redesign or reengineer an assessment is needed. Focused Quality: Managing for Results not only shows you how to do an assessment but also how to apply the results to improve the bottom line. Application is emphasized throughout the book with the focus on the managers role in leading the change effort. The authors have provided a set of questions that management should answer to determine if their organization is ready to effectively implement the improvement process. Realizing that even the best plans can go astray there is also a diagnostic check sheet to pinpoint the causes of and solutions for process improvement failures.

General

Imprint:	Crc Press
Country of origin:	United States
Release date:	August 1994
First published:	1994
Authors:	Paul Murphy
Dimensions:	229 x 152 x 20mm (L x W x T)
Format:	Hardcover
Pages:	208
Edition:	New
ISBN-13:	978-1-884015-18-2
Categories:	Books > Business & Economics > Business & management > Management of specific areas > Production & quality control management Promotions
LSN:	1-884015-18-2
Barcode:	9781884015182

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