Books > Business & Economics > Industry & industrial studies > Service industries > Hospitality industry
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Operations Management in the Hospitality Industry (Hardcover)
Loot Price: R2,418
Discovery Miles 24 180
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Operations Management in the Hospitality Industry (Hardcover)
Expected to ship within 9 - 15 working days
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From restaurants to resorts, the hospitality industry demands
strong operations management to delight guests, develop employees,
and deliver financial returns. This introductory text provides
students with fundamental techniques and tools to analyse and
improve operational capabilities of any hospitality organization.
This book spans a breadth of topics critical to today's operations
leaders. Each topic surveys key theories, frameworks, and industry
examples, with additional depth achieved through engaging learning
features. Uniquely, the book is set out in standalone chapters that
can be digested individually or together; allowing flexibility for
instructors and readers seeking to learn specific subject matter.
Whether a student preparing for their career, or a professional
seeking tools, readers will gain valuable knowledge from Operations
Management in the Hospitality Industry.
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