There is a rapidly-growing commercial awareness of the need for
evaluation in CSCW as major producers push to get cooperative
technology taken up in commercial organisations. CSCW Requirements
and Evaluation looks at ways of evaluating how well computer
systems meet the requirements of organisations and their
workforces, and establishing how effective, efficient and
satisfactory they are for the actual users. It provides an
integrated framework for assessment which reflects both practical
and academic perspectives. Descriptions of various methods are
given, along with examples of their commercial application and
specific case studies. Containing contributions from leading
authorities in the field, this book will be welcomed by scientists
and practitioners involved in organisational research, CSCW,
information and business systems, and HCI.
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