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Business use of emotional intelligence - Emotional intelligence is the key to success (Paperback)
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Business use of emotional intelligence - Emotional intelligence is the key to success (Paperback)
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Total price: R877
Discovery Miles: 8 770
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The rules of success are changing with times. It's not the cards
you're dealt it's how you play the game. Modernisation and the
satellite revolution has brought knowledge and learning closer. The
functional know-how and expertise is therefore assumed to be of
high standards and linked with performance. The question thus
arises as to what differentiates a star performer from others.
EQ-IQ interface is thus most powerful area of influencing the
performance. It inter-relates the cognitive and emotional faculties
and competencies for optimising the decision making process and
operational performance of a person. Emotional intelligence is
considered to play a crucial role in the modern business life. Its
principles help in evaluating and influencing business person's
behaviour, management styles, attitudes, interpersonal skills and
potentials and is considered to have great relevance in areas like
job profiling, planning, recruitment and selection. Successful
business people or managers don't waste time and energy worrying
about being better than someone else, they focus on being the very
best version of themselves. Success is being able to juggle those
glass balls called priorities and keeping them polished while
running the marathon of business using the lubricant of emotions.
90% of top performers are also high in emotional intelligence.
Naturally, people with a high degree of emotional intelligence make
more money-an average of $29,000 more per year than people with a
low degree of emotional intelligence. The link between emotional
intelligence and earnings is so direct that every point increase in
emotional intelligence adds $1,300 to an annual salary. high EQ
people and leaders have better ability to handle issues like
change, stress, team dysfunction and consequences of a decision
that has turned out to be wrong and we know that these keep coming
regularly in work/ business life as well as personal life. The
emotionally intelligent people have better control on personal
needs, time and work life balance and somehow manage the work
environment better. They thus achieve the personal goals, team
goals and organisational goals. They are better in achieving the
strategic and financial objectives of the organisation and create a
better image of themselves and the organisation or business.
Numerous studies explore the financial implication of emotional
intelligence; particularly how higher EQ leaders produce more
powerful business results. One such study tested 186 executives on
EQ and compared their scores with their company's profitability;
leaders who scored higher in key aspects of emotional intelligence
(including empathy and accurate self-awareness) were more likely to
be highly profitable. Experienced partners in a multinational
consulting firm were assessed on the EI competencies plus three
others. Partners who scored above the median on 9 or more of the 20
competencies delivered $1.2 million more profit from their accounts
than did other partners - a 139 percent incremental gain. "Most
people have no idea of the giant capacity we can immediately
command when we focus all of our resources on mastering a single
area of our lives- Says Tony Robbins. " IQ will get you in the
corporate door; EQ will take you up the corporate ladder.
Emotionally intelligent organisation use internal as well as
external selling to maximise their impact and gain status in
community. They gain customer as well as employee trust and loyalty
to build up a strong brand and self-perpetuating business growth.
They have enthused employees to develop process efficiency and
strategy control for impact on outcome and profit line. This is due
to underlying process of conversion of resources into capabilities,
flexibility to adapt to needs and converting core competencies into
competitive advantage. The RG 3D model of business emotional
intelligence combines vision, strategy, operation and emotional
leverage for business success.
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