Based upon a sampling of some 800 public agency heads, division
and bureau chiefs in 10 states, this study explores the world of
state public management. It examines and reflects practicing public
managers' judgments concerning the factors that contribute to and
impede effective agency performance. It also looks at the role of
state administrative units in shaping state policy and the impact
of various nonadministrative actors on the conduct of state
management. While a variety of problems are seen to be severe in
the eyes of these managers--especially those that involve the
adequacy and use of fiscal and human resources--most state
administrative units seem to function despite impediments. While
state managers are very important players in the processes of state
policymaking, they and their organizations also must function
within a highly complex influence matrix which substantially limits
their automony.
The depth and breadth of this study provide a major contribution
to the literature on state management. Its findings will be of
interest to scholars and practitioners in public administration,
public policy, and government.
General
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