What motivates workers to work harder? What can management do to
create a contented and productive workforce? Discussion of these
questions would be incomplete without reference to the Hawthorne
experiments, one of the most famous pieces of research ever
conducted in the social and behavioural sciences. Drawing on the
original records of the experiments and the personal papers of the
researchers, Richard Gillespie has reconstructed the intellectual
and political dynamics of the experiments as they evolved from the
tentative experimentation to seemingly authoritative publications.
Manufacturing Knowledge raises fundamental questions about the
nature of scientific knowledge, and about the assumptions and
evidence that underlay debates on worker productivity.
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