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Public Sector Performance - Management, Motivation, And Measurement (Paperback)
Loot Price: R1,734
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Public Sector Performance - Management, Motivation, And Measurement (Paperback)
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Confronted with rising citizen discontent, the Reinventing
Government movement, and new technological challenges, public
organizations everywhere are seeking means of improving their
performance. Their quest is not new, rather, the concern with
improving the performance of government organizations has existed
since the Scientific Management Movement. "Public Sector
Performance" brings together in a single volume the classic,
enduring principles and processes that have defined the field of
public sector performance, as written in the words of leading
practitioners and scholars. Taken as a whole, this volume provides
a performance compass for today's public managers, helping them to
reconstruct the public's confidence in, and support of,
government.Defined here as managing public organizations for
outcomes, performance is examined in all its varied dimensions:
organizing work, managing workers, measuring performance, and
overcoming resistance to performance-enhancing innovations. The
selected articles are interesting, thought provoking, and
instructive. They are classics in that they have been widely cited
in the scholarly literature and have enduring value to public
managers who seek to understand the many dimensions of performance.
The book is organized into three sections: Performance Foundations,
Performance Strategies, and Performance Measurement. Excerpts from
additional selected articles feature special topics and wisdom from
performance experts.
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